Young man riding bmx

Challenge FAQs

Thinking of joining the challenge or have some questions?

Read on to find out more...

What is the Choose How You Move challenge?

The Choose How You Move challenge in Warwick District is a free to join rewards program designed to help you ditch the car, earn rewards and support local businesses and charities. It rewards active and sustainable travel for commuting and leisure trips, and encourages regular, healthy activity for residents and employees in Warwick District.

How has the challenge been funded?

The Choose How You Move challenge is funded by Warwick District Council.

Why should I take part?

BetterPoints is an award-winning app that encourages people to walk, run, wheel, cycle, or take the bus or train more, for commuting purposes or leisure. Taking part will allow you to earn rewards for travelling in active and environmentally friendly ways. You can support local businesses and charities with the BetterPoints you earn. The secure and anonymised data your participation provides will also help Warwick District Council to improve provision for active and sustainable transport, helping to make Warwick District a cleaner, greener, more liveable area for everyone. To find out more about what we do with your information please see our Privacy Policy.

How can I get involved?

Check out the Join Choose How You Move challenge page, or in a nutshell:

  • Download the free BetterPoints app from the App Store or Google Play
  • Register on the app using your Warwick District postcode
  • Complete the "CHYMW Get Started Survey"
  • Switch "Tracking is on" in the top right to record your activities.

How can I earn points or win a prize?

You can earn points and win lots of fantastic prizes for travelling actively and sustainably. Check out all the rewards here.

What is the difference between BetterTickets and BetterPoints?

BetterPoints are a financially backed currency that you can earn by tracking your activities - over time these add up. Your points balance can be viewed at the top of the homepage of your app. Once you've collected enough points you can redeem them for high street vouchers or donate to your favourite charity or community group (1,000 BetterPoints is equivalent to £1).

BetterTickets are prize draw entries earned for doing a specific activity. Prizes can include pots of BetterPoints or specific things e.g. event tickets, a bike service.

What can I spend my points on?

You can redeem them with national retailers and these local businesses here. Tap 'Rewards' on the bottom navigation bar in your app to see what's currently on offer. Alternatively, you can then tap 'Donate your BetterPoints' to find local and national charities to donate your points to.

Can I take part if I use a wheelchair, and if so, how do I record my journeys?

Yes! All kinds of wheelchairs can be tracked as 'wheeling' in our app. You download the app as per the instructions above. If you select automatic tracking, the app will automatically record your journey. Due to the motion sensors inbuilt in your device, and our algorithms in the app, it may assume you are cycling, rather than wheeling. In your timeline, after completing your journey, you will be able to amend this to wheeling and your journey will be updated. You will be awarded the same amount of points/tickets as walking, running or cycling journeys.

Do you have any more questions?

If you have any questions or encounter any issues whilst using the app, tap the ☰ menu button in the top left-hand corner and then ‘Help’ to send us a message. Alternatively, you can send us an email at: customercare@betterpoints.uk.

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